Customer Service: info@prismejewel.com
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Free shipping over $59. No Minimum Purchase
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Customer Service: info@prismejewel.com
Free shipping over $59. No Minimum Purchase
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Free standard shipping on orders over $59
Estimated to be delivered in 7-15 business days.
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. Personalized items, earrings (for hygiene reasons), sale items, and gift cards are non-returnable unless defective upon arrival.
If your item is defective, damaged, or you received the wrong product, please contact us immediately at prismjewelstore@outlook.com. Quality-related issues eligible for return or exchange include stone/pearl detachment upon arrival, severe scratches or dents on pearls, and extension chains that cannot be opened or worn.
Refunds are processed within 10 business days after we receive and inspect your return. Please allow additional time (5–10 business days) for your bank or credit card provider to complete the refund posting. We will notify you via email once your refund has been processed.
A refined fusion of elegance and contrast. Crafted from S925 sterling silver, this bracelet combines natural freshwater pearls, black onyx, mother-of-pearl, and sparkling zircon accents for a balanced yet luxurious look. The alternating textures and tones bring depth and sophistication—perfect for elevating any modern outfit.
Material: S925 sterling silver, natural freshwater pearl, black onyx, mother-of-pearl, zircon
Color: White Gold / Vintage Gold
Chain length: approx. 6.3'' + adjustable extender (16 cm + adjustable chain)
Pearl size: approx. 0.17''–0.22'' (4.3 × 5.5 mm / 4 mm)
Onyx & mother-of-pearl size: approx. 0.17'' (4.3 mm)
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. Personalized items, earrings (for hygiene reasons), sale items, and gift cards are non-returnable unless defective upon arrival.
If your item is defective, damaged, or you received the wrong product, please contact us immediately at info@prismejewel.com. Quality-related issues eligible for return or exchange include stone/pearl detachment upon arrival, severe scratches or dents on pearls, and extension chains that cannot be opened or worn.
Refunds are processed within 10 business days after we receive and inspect your return. Please allow additional time (5–10 business days) for your bank or credit card provider to complete the refund posting. We will notify you via email once your refund has been processed.
All orders are processed within 72 hours (business days only) after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
We currently ship to most countries worldwide. Free standard shipping is available on orders over $59 USD. For orders under $59, shipping rates will be calculated at checkout based on your delivery address.
Estimated delivery times: Standard international shipping usually takes 7–15 business days. Please note that delivery times may vary depending on destination country, customs clearance, and carrier delays.
Once your order has shipped, you will receive a confirmation email with tracking information. We are not liable for lost or stolen packages once they are marked as delivered by the courier. For significantly delayed or lost-in-transit packages, please contact us at info@prismejewel.com, and we will assist you in filing a claim with the courier.
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