Customer Service: info@prismejewel.com
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Customer Service: info@prismejewel.com
Free shipping over $59. No Minimum Purchase
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Free standard shipping on orders over $59
Estimated to be delivered in 7-15 business days.
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. Personalized items, earrings (for hygiene reasons), sale items, and gift cards are non-returnable unless defective upon arrival.
If your item is defective, damaged, or you received the wrong product, please contact us immediately at prismjewelstore@outlook.com. Quality-related issues eligible for return or exchange include stone/pearl detachment upon arrival, severe scratches or dents on pearls, and extension chains that cannot be opened or worn.
Refunds are processed within 10 business days after we receive and inspect your return. Please allow additional time (5–10 business days) for your bank or credit card provider to complete the refund posting. We will notify you via email once your refund has been processed.
A natural blend of warm earth tones and soft luster. This bracelet features Shoushan stone, tiger eye stone, and natural freshwater pearls, each with unique textures and energy. The combination of creamy pearls and rich amber-brown stones creates a grounded yet elegant aesthetic. Perfect for those who appreciate both nature’s serenity and refined craftsmanship.
Material: S925 sterling silver, natural freshwater pearl, Shoushan stone, tiger eye stone
Color: Vintage Gold
Chain length: approx. 6.3'' + 1.2'' extender (16 cm + 3 cm)
Pearl size: approx. 0.24''–0.35'' (6–9 mm)
Shoushan stone size: approx. 0.26'' (6.5 mm)
Tiger eye stone size: approx. 0.55'' × 0.16'' (14 × 4 mm)
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. Personalized items, earrings (for hygiene reasons), sale items, and gift cards are non-returnable unless defective upon arrival.
If your item is defective, damaged, or you received the wrong product, please contact us immediately at info@prismejewel.com. Quality-related issues eligible for return or exchange include stone/pearl detachment upon arrival, severe scratches or dents on pearls, and extension chains that cannot be opened or worn.
Refunds are processed within 10 business days after we receive and inspect your return. Please allow additional time (5–10 business days) for your bank or credit card provider to complete the refund posting. We will notify you via email once your refund has been processed.
All orders are processed within 72 hours (business days only) after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
We currently ship to most countries worldwide. Free standard shipping is available on orders over $59 USD. For orders under $59, shipping rates will be calculated at checkout based on your delivery address.
Estimated delivery times: Standard international shipping usually takes 7–15 business days. Please note that delivery times may vary depending on destination country, customs clearance, and carrier delays.
Once your order has shipped, you will receive a confirmation email with tracking information. We are not liable for lost or stolen packages once they are marked as delivered by the courier. For significantly delayed or lost-in-transit packages, please contact us at info@prismejewel.com, and we will assist you in filing a claim with the courier.
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